Privacy Policy

Introduction

At Tavas Technologies Inc ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our KONTAINR asset management platform ("Service").

By using our Service, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

We collect several types of information from and about users of our Service:

• Account Information: Name, email address, phone number, company name, and job title
• Profile Information: Profile picture, bio, preferences, and settings
• Authentication Data: Password (encrypted), authentication tokens, and login history
• Payment Information: Billing address, payment method details (processed by third-party payment processors)

Business Data

• Asset Information: Asset details, specifications, locations, conditions, and maintenance records
• Organization Data: Company information, team members, and organizational settings
• Transaction Data: Rental agreements, contracts, billing records, and communication logs
• Usage Data: How you interact with our Service, features used, and system performance data

Technical Information

• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Access logs, error logs, and system activity
• Cookies and Tracking: Session data, preferences, and analytics information
• Location Data: Geographic location of assets when location services are enabled

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

• Provide, operate, and maintain our Service
• Process transactions and manage billing
• Authenticate users and manage accounts
• Enable communication between users and organizations

Service Improvement

• Analyze usage patterns to improve functionality
• Develop new features and services
• Conduct research and analytics
• Monitor and ensure system security and performance

Communication

• Send service-related notifications and updates
• Respond to customer support inquiries
• Send marketing communications (with consent)
• Provide technical support and troubleshooting

Legal and Security

• Comply with legal obligations and regulations
• Protect against fraud, abuse, and security threats
• Enforce our Terms of Service
• Resolve disputes and prevent misuse

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Within Your Organization

Information is shared among members of your organization based on roles and permissions you set within the platform.

Service Providers

We may share information with trusted third-party service providers who assist in operating our Service:

• Cloud hosting and infrastructure providers
• Payment processors
• Email service providers
• Analytics and monitoring services
• Customer support tools

Legal Requirements

We may disclose information when required by law or when we believe disclosure is necessary to:

• Comply with legal process or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using industry-standard encryption
• Access Controls: Strict access controls and authentication mechanisms
• Infrastructure Security: Secure cloud infrastructure with regular security audits
• Employee Training: Regular security training for all employees
• Incident Response: Comprehensive incident response and breach notification procedures
• Regular Updates: Regular security updates and vulnerability assessments

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active
• Business Data: Retained according to your organization's data retention settings
• Log Data: Typically retained for 90 days for security and performance monitoring
• Billing Data: Retained for tax and accounting purposes as required by law

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Your Rights and Choices

You have several rights regarding your personal information:

Access and Portability

• Access your personal information through your account settings
• Request a copy of your data in a portable format
• Export your business data at any time

Correction and Updates

• Update your profile information directly in the platform
• Correct inaccurate or incomplete data
• Contact support for assistance with data corrections

Deletion

• Delete your account and associated data
• Request deletion of specific information
• Remove consent for optional data processing

Marketing Communications

• Unsubscribe from marketing emails
• Opt out of promotional communications
• Manage notification preferences in your account settings

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Certification schemes and codes of conduct

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic functionality and security
• Performance Cookies: Help us understand how you use our Service
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights into usage patterns

You can control cookie preferences through your browser settings, though disabling certain cookies may affect functionality.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notification to registered users
• Displaying prominent notices in the Service

Your continued use of our Service after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within 30 days.